- Who is ideXlab?
- What is "Open Innovation"?
- What is your service offering?
- Who can benefit from the offer?
- What is the value for my company?
- What is the price of your service?
Overall service questions
- What is the starting point of your service ?
- What is the overall process idea ?
- How many experts shall I select ?
- What happens when I "CREATE QUESTION" ?
- When are the experts contacted ?
- What is my commitment when I do ask a question ?
Search engine questions
- Where do the references and publications come from?
- What is the language for the keywords ?
- Are all publications in English?
- I cannot find the person I am looking for, what is happening ?
- Can I search for a given person ?
- The results include documents from domains I want to exclude, is this possible?
- How do you manage the confidentiality of my question information ?
- How do you manage the confidentiality of the solutions submitted on the website ?
- What data are stored from my activity on idexlab.com ?
- How do you ensure data security ?
- How is Intellectual property managed in an Open Innovation project ?
- I have signed-up but my account is not activated.
- I lost my password, what can I do ?
- What are the web browsers supported by your service ?
- My trial account has expired before I could build my experts list, how can I extend it ?
- I experienced a connection / Browser / service interruption during my activity, can I restore my data ?
- I submitted a Question but haven't received any notification of approval and I don't see it online.